We aim to ship all orders within 3-5 working days however in certain circumstances such as busy periods or when stock is low this can take up to 28 days. Please ensure you leave enough time between ordering and the time which you will require the products.
Unless otherwise chosen when checking out, all goods are shipped using Royal Mail First Class postage and will only be shipped to the UK mainland. We are happy to process international orders but these will incur additional postage costs depending on your location.
The cost of postage is based upon the weight of the products ordered and is calculated against the rates provided by Royal Mail. Orders over £75 in value qualify for FREE UK mainland delivery.
Please ensure that the address registered on the Shop is correct as we cannot be held responsible if the address chosen is incorrect and the goods go missing.
We offer 'Recorded Delivery' options and we recommend that you choose this option when placing an order as it offers insurance should an order go missing. Teacher's Pet cannot be held responsible for orders that go missing in transit. We keep proof of postage for every order sent, this can be provided to you to aid a claim against Royal Mail should you need to contact them regarding a missing parcel.